Unable to open app on Android Alcatel

Product feedback & support
1

I recently picked up an inexpensive Android Alcatel from Walmart for $29 to test TxTenna/Samurai bitcoin transaction with mesh since it is not available on iOS yet.

Unfortunately I can’t get the app to open. It consistently closes after a few seconds. I come from iOS with almost zero knowledge of Android, so not sure what could be causing the issue as it is the most up to date version of the app from the Play store.

Next step is to restart or run check for new firmware for the phone. Any other thoughts?

2

Hey Nate,

We have not performed testing on those lower budget phones so we cannot determine if the app will work on the Android Alcatel. I would ensure both phone and app are up to date.